PAYMENT and SHIPPING

COVID SHIPPING UPDATE

We are working as usual despite COVID-19 and your purchase is 100% guaranteed. Order processing time remains the same, but delivery can be delayed a few days.

 

PAYMENT

All items offered for sale by JTNlab LLC are handmade to order and require 100% payment before production.

The payment can be processed with one of the following options at the checkout accepted by the seller.

You can select the convenient option at the checkout.
No matter what option for the payment you select at the checkout, your purchase transaction information is securely protected.

Please note: any customs duties and import taxes must be paid by the recipient. We do not take responsibility for customs and import taxes that may apply as well as for delays due to customs.

Should there be any questions considering the payments, please contact the support team for further information.

 

SHIPPING

International Shipping:

We ship worldwide, so everyone can enjoy our beautiful wooden products! Unfortunately, we cannot speed up the international shipping or the transit time/customs clearance process, so sometimes shipping times may extend a bit, this is out of our hands.

All orders ship within 3–6 business days of purchase.

Shipping fees are free.

All packages are shipped with UPS First Class Int shipping method.

Other types of shipping can be ordered in a custom request. Delivery time varies depending on the destination and local customs laws.

The average time for international delivery is from 8-10 business days. Should there be any delay on the part of post service or product loss due to customs issues we do not take responsibility for it.

Please note: any customs duties and import taxes must be paid by the recipient. We do not take responsibility for customs and import taxes that may apply as well as for delays due to customs.